Commitment to Service

Burrelles – the leading Media Intelligence company, providing communications professionals with comprehensive, smart and timely information, products, and services – is supported by a team committed to our customer’s care.

Since 1888, Burrelles has paved the way for every major innovation in the media monitoring, planning, and measurement industry. In addition to the company’s commitment to cutting-edge technology, clients appreciate its personalized customer service.

Whether you’re seeking help in setting up an effective monitoring program, refining your media outreach tactics, or performing specialized media reporting, you can rest easy knowing that with Burrelles Client Services you receive:

  • A dedicated client services representative – a single point-of-contact person who knows your needs and preferences and looks out for your success.
  • The knowledge you’re looking for. Each of our client service representatives undergoes extensive and ongoing training to keep on top of the media and changes in the industry.
  • Access to a special representative hotline to handle extraordinary needs if for some reason you can’t contact your account manager. When you’re up against a tough deadline, you can count on us.
  • Assistance with online tools so that you can easily access, manage, and measure your media coverage.

Burrelles is headquartered in Florham Park, New Jersey, and has offices throughout the United States.